PRIVACY POLICY

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PRIVACY POLICY

Effective Date: 17 September 2026

This Privacy Policy explains how Romany Landscape & Design Co. L.L.C, Dubai, United Arab Emirates (“we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when visitors access or use www.romanylandscape.com (the “Site”).

By using the Site, you acknowledge that you have read this Privacy Policy. You are not required to provide personal information; however, certain services or features may not operate properly without it.

  1. INFORMATION WE COLLECT

A. Information You Provide Directly

We may collect information that you voluntarily provide through the Site, including:

  • Your name, email address, telephone number, and other contact details.

  • Messages, inquiries, quotation requests, or service requests submitted through contact forms.

  • Project information, location details, photographs, drawings, or documents that you choose to provide.

  • Information provided when subscribing to newsletters or marketing communications.

  • Any other information you voluntarily provide when communicating with us.

B. Information Collected Automatically

When you access the Site, certain technical and usage information may be collected automatically, including:

  • IP address.

  • Browser type, device type, and operating system.

  • Approximate geographic location derived from the IP address.

  • Pages visited, time spent on the Site, and referring website.

  • Date and time of access.

  • Interactions with website pages, links, forms, and features.

  • Cookies, tags, pixels, and similar technologies.

  1. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

  • To operate, maintain, secure, and improve the Site.

  • To respond to inquiries, messages, quotation requests, and service requests.

  • To communicate with prospective and existing customers.

  • To prepare quotations, proposals, appointments, and project-related communications.

  • To understand how visitors use the Site and improve their experience.

  • To measure website performance and marketing effectiveness.

  • To prevent fraud, misuse, security incidents, and unauthorized activity.

  • To send marketing communications when the recipient has voluntarily consented.

  • To comply with applicable laws, regulations, legal processes, and governmental requests.

  • To establish, exercise, or defend legal rights and claims.

We do not sell personal information.

  1. COOKIES AND SIMILAR TECHNOLOGIES

The Site may use cookies and similar technologies to:

  • Provide essential website functions.

  • Remember visitor preferences.

  • Analyze website traffic and performance.

  • Maintain website security.

  • Measure the effectiveness of advertising or marketing campaigns.

Where available, visitors can manage non-essential cookies through the cookie consent banner. Cookies may also be controlled or deleted through browser settings.

Disabling certain cookies may affect the operation or functionality of parts of the Site.

  1. ANALYTICS AND MARKETING TOOLS

We may use third-party analytics and marketing services, including Google Analytics, Google Tag Manager, Google Ads, Meta services, or similar tools.

These services may process technical and usage information such as:

  • IP address.

  • Device and browser information.

  • Website pages visited.

  • Site interactions.

  • Referral information.

  • Cookie or device identifiers.

We use these tools to understand website performance, improve our services, measure marketing effectiveness, and display relevant advertisements where permitted.

Third-party providers process information according to their own privacy policies. Visitors may manage advertising preferences through their browser, cookie settings, Google Ad Settings, Meta Ad Preferences, or other platform-specific controls.

  1. MARKETING COMMUNICATIONS

Where you have voluntarily subscribed or otherwise consented, we may send:

  • Company updates.

  • Promotional offers.

  • Service announcements.

  • Newsletters.

  • Invitations and marketing messages.

You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting us.

We may still send necessary non-marketing communications in response to an inquiry, quotation request, project, or existing business relationship.

  1. HOW WE SHARE INFORMATION

We may share personal information only when reasonably necessary with:

  • Website hosting and technical service providers.

  • Email, communications, analytics, security, and marketing service providers.

  • Professional advisers, including legal, accounting, and insurance advisers.

  • Government authorities, regulators, courts, or law enforcement agencies when required by law.

  • A purchaser or successor in connection with a merger, acquisition, restructuring, sale, or transfer of all or part of our business.

Service providers are permitted to use personal information only for the services they provide to us and subject to applicable confidentiality and data-protection requirements.

We do not share personal information with third parties for their independent marketing purposes without appropriate consent.

  1. INTERNATIONAL DATA TRANSFERS

Some website, analytics, communications, or technology service providers may process information outside the United Arab Emirates.

Where information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data-protection requirements.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries and provide requested services.

  • Maintain business and project records.

  • Satisfy contractual, accounting, tax, insurance, or legal requirements.

  • Resolve disputes and enforce agreements.

  • Protect the security and integrity of the Site.

When information is no longer required, it will be securely deleted, anonymized, or retained only where required by law.

  1. DATA SECURITY

We use reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary sensitive information through general website forms.

  1. YOUR DATA-PROTECTION RIGHTS

Subject to applicable law and any permitted limitations, you may have the right to:

  • Request access to personal information held about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information.

  • Object to or request restriction of certain processing.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is used or shared.

  • Request transfer of your information where applicable.

  • Submit a complaint to the relevant data-protection authority.

To submit a request, please contact us using the information provided below. We may request reasonable proof of identity before processing a request.

  1. CHILDREN’S PRIVACY

The Site and our services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children without appropriate authorization. If we become aware that personal information has been collected from a child improperly, we will take reasonable steps to delete it.

  1. THIRD-PARTY LINKS

The Site may include links to third-party websites, social networks, communication platforms, or other services.

We do not control and are not responsible for the content, security, or privacy practices of third parties. Visitors should review the privacy policy of each third-party service before providing personal information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, website features, legal obligations, or data-processing practices.

Any updated version will be published on this page with a revised effective date. The version displayed on the Site is the version currently in effect.

  1. CONTACT US

For questions, concerns, or requests concerning this Privacy Policy or your personal information, please contact:

Romany Landscape & Design Co. L.L.C
Dubai, United Arab Emirates
Email: info@romanylandscape.com
Website: www.romanylandscape.com